Testimonials

Each Van Horn Automotive store takes great pride in our customer’s satisfaction and enjoyment of their vehicle purchase. We strive to exceed industry standards in client confidence, and we know you appreciate the difference that working with our team makes in your car shopping experience! We go to great lengths to make sure our customers have all the information they need to choose the perfect vehicle for them! So, we love to receive the thank you cards and testimonials that you send us. Check out what people have to say about Van Horn Automotive Group:

“I wanted to take a few minutes to let you know that Traci, Justin, and I truly appreciate the openness and honesty we received from you and Van Horn Hyundai in general. You made Justin’s first time new car buying experience a very positive one, and showed me (a seasoned veteran) that your dealership truly does do things differently. Everything we discussed on the phone was honored and no additional “hidden” costs were thrown in during the transaction. You worked with Justin to do everything you could to make the deal work for him including the best price on the new car we found anywhere, a good trade-in for his car, and an unbeatable finance rate obtained by your finance department. Please let your management know that we really appreciate the experience working with you. We’ll pass on the word that Van Horn is the place to go!”

-Steve, Traci, and Justin Fowler. Green Bay, WI

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“My name is Bridget Chaney and I have recently bough a used Kia Sorrento from your dealership. I am writing to tell you about the excellent service I had while making my purchase. I was told about your dealership from Joe Gioe and he helped me find the exact car I was looking for right as it came to the dealership. he made sure the car was in good condition and well maintained by the previous owner before I even came to look at it. Paul Mattek was my salesman and he made the hassle of buying a vehicle non-existent. The process was quick and easy and I was very happy with the overall price of the vehicle. I wanted to thank all who helped me and let you know what great employees you have at your dealership!”

-Bridget Chaney 

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 “I wanted to thank the Entire Staff of Van Horn Hyundai for helping me find my new car!!! I love my new Santa Fe and will be coming back for a Genesis this fall! I have never dealt with such a professional car salesman before (Joe Thomas). And I would recommend this company to everyone. Their prices are beyond fair, and the extra warranty wasn’t anywhere close to the cost I was quoted at other dealers. If you need a different vehicle, go talk to the staff at Van Horn…you won’t be disappointed!”

 

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“Dear Van Horn Dodge,

I purchased my Dodge Grand Caravan in December 2009. In July 2010 when the air conditioner was being used I noticed that the passenger side floor was very wet.

When it was determined that there was something wrong with the evaporator housing, I contacted my salesman- Rodney Steffen and he set up an appointment with your service department to check out the problem.

It was determined that even though it was 8 months since I purchased the vehicle, and it was winter–the air conditioner problem wouldn’t have been noticed, but that your dealership would stand behind what you sold.

I want to thank Rodney for his concern and immediate response. Alto the excellent service I received from Brian in your service department.

Everything was done in a professional manner and I was kept informed of the progress along the way.

You can be assured that I will let my car buying friends know of my experience and I will be visiting you for my next car purchase.

Sincerely,

Bill Kitzke

New Berlin, WI”

 

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“I've not often enjoyed the car buying experience because I typically feel like I am getting ripped off. When my husband and I went to Van Horn Hyundai in Fond Du Lac, we were pleasantly surprised. I wanted to look at and drive a one year used vehicle (2008 Toyota Rav4 Sport) they had listed on the internet. When we arrived they had the vehicle parked up by the building and promptly handed us the keys and told us to take it for as long we’d like. We too the vehicle and ran it through its paces. It was EXTREMELY clean, something I really appreciate. When it came to dealing on the vehicle, right out of the gate, we were within $800 of where we wanted to be (not too bad we didn’t think). They actually came down to what we wanted to pay! We ended up buying the vehicle, trading ours in, and picked up the new one the next night. We dealt with the internet manager, Richard who was great to work with. Jeff was also nice. We saw some nice looking used cars on the lot and Van Horn, and really appreciated their friendly approach and forthright nature.”

-Miss Sonata

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